Healthline

[Jess]

Ok so Ella and are a FULL of the flu and shes been running high temps. One which was 38.8 yesterday.

So i called healthline to see what i could do for her and they were USELESS!!! This isnt the first time i have had problems with them and obviously it wasnt the last. They gave conflicting advice telling me that ellas original temp of 37.7 wasnt a temperature and that once it got over 38 if it wasnt coming down to call them back so i did the next night when it went from 38.1 - 38.8 and was told my a different person that that wasnt a temperature either. UHMMMM HELLO my baby is burning up grizzling crying coz shes roasting!!!!

On her thermometer shes normally got a really low temp around 35.6 so when she hits 38.8 i know shes sick!!!

We are off to the dr today but it made me SOOOO mad! How can we as first time mothers trust an "information line" thats as bad as healthline is?!?!

:banghead:

[Kirsty]

I really like them, but then, maybe i've been lucky with the people i've got. I've always had good answers from them.

[Kylie]

Sorry to hear you had a bad experence with them,

Ive only used them once but found them fine,

[Womble]

That's no good Jess :(

I've only used them about twice and have found them really good!

Guess it depends on who you get eh?!

[Jess]

Yer they must know its me and give me the completely useless people!!! GAH!

[Selena]

I also haven't had any issues with them, I suppose the thing to remember is that you are asking for support/advice, and it depends on what sort of questions you are asking them. Mine were that he'd been vomiting for 24 hours, what should I give him and when should I be taking him to the Drs

[Jess]

Mine was pretty simple, my daughter has a temperature of 38.8 is that ok and is pamol enough?

I got told differing opinions one was over 38 is a temperature and another one saying over 39 is and not to worry about the 38.8.

To me that is a big fudge up when its a young babies temperature. Spesh after googling and hearing my dr say that over 37 is a temperature.

To be honest with my bad run of them i wont be using them again.

[Kirsty]

Did you read what our nurse said about temps? To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.

[Mandables]

I'm so sorry you had a bad experience, We have used Healthline quite a bit and have always had really good advice so i guess we got good nurses. I personaly give mine a tablet (over 5yrs old)or some liquid paraceatamol if they reach 38`C but i've always learnt to trust my gut.

[AnJul]

Oh Jess that's stink. I've always found them really good and use them quite often, regarding the girls when they are unwell, and even myself sometimes.

[Jess]

Yer well im definately going with my gut lately i have to take ella back to the drs today coz its all in her chest and shes breathing faster etc

GRRRRR i love living down in Wellington but #^$% most of the drs are USELESS!!!!

[Kylie]

Hope she gets better soon,

When I took the kids to the Dr on Monday he told me you worry when the temp gets to 38

[Jess]

My baby after a 2nd opinion has croup :(

[Kirsty]

I'm pleased you found out what it is.

I'm quite lucky i think, there is no mistaking Dylan when he's got croup, you can hear it easily when he coughs. Was her's not obvious?

[Jess]

i dont know i could tell that she wasnt comfortable and she sounded funny but we just got fobbed off at the drs yesterday!

[Kylie]

Sorry to hear she has croup but pleased that they were able to tell you what was wrong.

[Kirsty]

Don't cha hate docs sometimes :(

[Anikka]

Seems all GPs are useless.. We get fobbed off frequently
Poor EllaG :hug: Croup is horrible to listen to but I bet it SUCKS to have it even worse :(

[Womble]

:hug: to Ella G

Croup is horrible!

*touch wood* we've only had to deal with it once!

[Jacana]

Poor Ella :hug: Hope she is improving

I rang healthline when Lilijanas temperature was 40.3 and they said that a temperature was classified a fever over 39. I said all I was doing to try to reduce it and they said it was fine but if it hit 41 then she needed to be seen.

Jacob had a temperature once, about 39 I think, that wouldn't go down with paracetamol and healthline said that sometimes they don't but as long as the child is happy then its O.K.